Team to provide a seamless experience for our clients during challenging times. Travel Expense Policy Soaring Health understands that travel expenses may be incurred by our practitioners when providing off-site services. We are committed to reimbursing reasonable and necessary travel expenses in accordance with our Travel Expense Policy. Non-Contact Hours Billable Soaring Health recognises that practitioners may spend time outside direct client contact hours on tasks such as case management, report writing, and professional development.
We value and acknowledge these non-contact hours as billable time, ensuring fair compensation for our practitioners. Payment Terms Policy At Soaring Health, we strive to maintain clear and transparent payment terms to ensure a seamless financial experience for our clients. Payment is expected on or before the provision of services, and we accept various forms of payment, including cash, EFTPOS, credit card, and HICAPS. Personal Information Collection Statement and Consent Policy Soaring Health is committed to protecting the privacy and confidentiality of our clients' personal information.
We collect personal information for the purpose of providing our services and obtaining informed consent from our clients. We ensure that personal information is securely stored and only accessed by authorised personnel. Privacy Policy Soaring Health respects the privacy of our clients and complies with all relevant privacy laws and regulations. Our Privacy Policy outlines how we collect, use, disclose, and store personal information, as well as the steps we take to protect our clients' privacy.
We are committed to being open and transparent about our privacy practises. Cancellation Policy If a participant, client, or patient needs to cancel or reschedule an appointment, they are required to give Soaring Health 7 days' notice. If a cancellation is made within 7 days, 100% payment will be required. In the event of an unforeseen cancellation, emergency, disaster, or pandemic, we have established support arrangements to ensure uninterrupted support for our clients.
We value the well-being and safety of our clients and aim to provide flexible solutions during challenging times. Travel Expense Policy Soaring Health understands that our practitioners may incur travel expenses while providing off-site services. We have a Travel Expense Policy in place to ensure that reasonable and necessary travel expenses are reimbursed in a timely manner. We value the dedication and commitment of our practitioners and aim to support them in their professional endeavours.
Non-Contact Hours Billable At Soaring Health, we recognise that our practitioners may spend time outside direct client contact hours on tasks such as case management, report writing, and professional development. We acknowledge the importance of these non-contact hours and consider them as billable time. We aim to ensure fair compensation for our practitioners and value their contributions to our team. Payment Terms Policy At Soaring Health, we strive to maintain clear and transparent payment terms to provide a seamless financial experience for our clients.
Payment is expected on or before the provision of services. We accept various forms of payment, including cash, EFTPOS, credit card, and HICAPS. Our aim is to make the payment process convenient and efficient for our clients. Personal Information Collection Statement and Consent Policy Soaring Health is dedicated to protecting the privacy and confidentiality of our clients' personal information.
We collect personal information for the purpose of providing our services and obtain informed consent from our clients. We ensure that personal information is securely stored and only accessed by authorised personnel. Our clients' trust is of utmost importance to us, and we take all necessary measures to safeguard their privacy. Privacy Policy Soaring Health is committed to respecting the privacy of our clients and adhering to all relevant privacy laws and regulations.
Our Privacy Policy outlines how we collect, use, disclose, and store personal information. We are transparent about our privacy practises and take the necessary steps to protect our clients' privacy. Our clients can trust that their personal information is handled with the utmost care and security. The Soaring Health community encourages collaboration, growth, and excellence in healthcare.
With our core values of compassion, integrity, and extraordinary service, we prioritise the well-being of our clients and strive to make a positive difference in their lives. Our team consists of passionate and experienced practitioners who are dedicated to providing high-quality care. Soaring Health offers a range of services to cater to the diverse needs of our clients. Our physiotherapists are skilled in assessing and treating musculoskeletal conditions, helping clients to regain their mobility, reduce pain, and improve their overall physical well-being.
Our child psychologists specialise in supporting the mental health and development of children and adolescents, ensuring their emotional well-being and helping them thrive. Chiropractic care is provided by our experienced chiropractors who focus on restoring spinal health and promoting overall wellness. Our dietitians offer nutrition support and guidance, helping clients develop healthy eating habits and achieve their dietary goals. Massage therapy is available at Soaring Health, providing relaxation, stress relief, and targeted treatment for specific muscular issues.
Occupational therapy aims to enhance individuals' independence and functional abilities, helping them to participate fully in their everyday lives. We also provide specialised services such as hydrotherapy, paediatric care, and assistive technology, ensuring that our clients receive comprehensive and tailored care. Soaring Health is proud to offer the LEAD Programme, which empowers our practitioners at all levels to advance their careers through active learning and participation. This programme promotes excellence in multidisciplinary practise and provides recognition and potential opportunities for national or international conference presentations.
We are committed to investing in the professional development of our team and fostering an environment of continuous learning and growth. Soaring Health is also dedicated to making healthcare accessible and affordable for our clients. We accept various funding types, including NDIS, Medicare, T. A.
C, My Aged Care, WorkSafe, and D. V. A, ensuring that our services are accessible to individuals from different backgrounds and circumstances. At Soaring Health, we strive to create a supportive and inclusive community centred around health and wellness.
We offer special membership discounts, making our sports and wellness programmes more affordable for our clients. Our memberships are designed to help individuals maintain optimal health, prevent injuries, and maximise their athletic performance and fitness. Soaring Health is conveniently located in Thomastown, with additional locations in Reservoir, Craigieburn, and Templestowe Lower. We are part of the Thomastown Recreation & Aquatic Centre and collaborate with other health professionals to provide comprehensive care.
Our team is committed to providing extraordinary service and ensuring that our clients receive the care they need to thrive. Whether you are recovering from an injury, managing a chronic condition, or looking to improve your overall well-being, Soaring Health is here to support you on your journey. Visit our website or contact us to learn more about our services and how we can help you soar towards better health.